Skip to content
Launch pricing: FOLDORA from $1,299 $1,499  ·  Free US shipping available  ·  Express in 2 business days

FOLDORA

Shipping policy

Delivery team carrying a FOLDORA box to a front door

Destinations

We ship within the United States and to most countries worldwide. We do not currently ship to countries in Africa. If your country is not available at checkout, contact us.

Shipping methods and rates

  • Free Shipping (United States): $0, delivered in 7–10 business days after processing.
  • Standard (United States): $79, delivered in 5–7 business days after processing.
  • Express (United States): $129, delivered in 2 business days. Express orders are handled with priority and are not subject to the processing time.
  • International: free on every FOLDORA and FOLDORA Mini (orders of $600 or more), $99 for accessory-only orders, delivered in 7–12 business days after processing.

Order processing

Orders are paid by bank transfer or cryptocurrency. Processing starts once your payment has been received and takes 1–3 business days, except for Express orders. Orders not paid within 2 days are cancelled. Business days are Monday to Friday, excluding public holidays.

Tracking

When your order ships, you receive a confirmation email with a tracking number. You can follow your order on our order tracking page.

International orders

Import VAT, duties, taxes and customs fees are not included in the price or shipping cost and are collected by the carrier from the recipient on delivery (for example, import VAT is about 20% in France and the UK, 19% in Germany and 8.1% in Switzerland). Outside North America, order the Europe version (230 V / 50 Hz, CE marked).

Delivery

FOLDORA is a large, heavy appliance (38–45 kg / 84–99 lb; FOLDORA Mini 15–20 kg / 33–44 lb). Please make sure someone can receive the delivery and that the item can be moved safely to its final location.

Damage in transit

Inspect the package on delivery and note visible damage on the delivery receipt. Report any damage within 48 hours with your order number and photos. We will arrange a repair or replacement at no cost.

Lost or stolen packages

If your tracking shows no movement for several days, or your package is marked delivered but you did not receive it, contact us. With Shipping Protection, we send a replacement right away. Without it, we open an investigation with the carrier.

Estimated delivery times are not guaranteed and may vary with carrier delays, weather and holidays.